Riga Freeport Authority Conference Hall
This is possibly the most exciting time to ever work in retail. Technology is exploding new channels, from direct delivery, subscription services, or click & collect. The shoppers themselves have undergone significant societal and cultural shifts. The Always On, I Want It Now shopper demands agility, flexibility and an experience. We have retailers investing heavily in new ways of doing business, challenging business models, fuelling innovation. Artificial Intelligence and the Sharing Economy both look set to challenge the very foundations of consumerism and how we shop in the future.
So what does that mean for your brand or business? Well let’s find out during this energetic session looking at where retail is going, how we got here and what the future consumer demands.
If you don’t like change, trust me, you’re going to like irrelevance a whole lot less!
Key learnings from this masterclass:
Who should attend?
Sectors: FMCG, DIY and Hardware, Electronics, Pharmacy, Foodservice, Furniture, Bookstore, Household, Apparently for both brand owners and retailers and also for companies providing services related to CX (Customer Experience), Experiential Marketing, CRM, Personalisation (strategy or software), Social media Marketing, Others.
Areas: CX, Customer Care, Marketing teams (including Trade Marketing and Shopper Marketing), Sales departments, New Business and business development. It can be a good training also for CEOs of SMEs.
Participation fee until March 31th 248 euros. After that regular price is 298 euros.
VAT is not added to the prices.
More information: Maarit Eerme, Kaubandus.ee manager, firstname.lastname@example.org
Registration and welcome coffee
Opening and sponsor(s) presentation, by ECR Baltic and its members companies
Wrap up and closure