Konverentsid

Baltic E-commerce Summit

How to grow your e-business?

15.02.2018

Salme Kultuurikeskus

Baltic E-Commerce Summit is organized by Äripäev niche web site kaubandus.ee and Estonian E-Commerce Association. This conference is focused on the growth of e-commerce.

In the e-commerce business, there are no boundaries. The shops from the Baltic countries face the global competition. It is as easy to buy from Amazon as to buy from Pigu.lt or Selver.ee, for example.

Attend the summit and you will learn:

  • How to improve the usability of your e-shop: examples from the Baltics and the World?
  • How to grow your e-business?
  • Who are the best e-shops in the Baltics and what you can learn from them?
  • What are the most innovative payment methods?
  • What the GDPR means to every e-business and how to be prepared?
  • What can Baltic retailers learn from the innovations from China?
  • How to develop working omnichannel strategy?
  • How to choose the right technology for your e-shop and not over-invest?

The summit is targeted to:

  • General Managers, Marketing Managers, Usability and Customer Service Managers who want to make their e-shop better and more customer friendly;
  • Digital agencies and other service providers who work with e-tailers;
  • Retailers, who want to open or improve their e-shop

Location: Salme Kultuurikeskus, Salme 12 Tallinn

Tickets:

Participation fee is 299 euros (with VAT 358,80).

Members of the Estonian E-Commerce Association are eligible to buy ticket to conference of special price 179 euros (with VAT 214,80) until 23th January 2018 (If you want to be a member, please contact to Estonain E-Commerce Association).

Additional information: Maarit Eerme, +372 51 44 884, maarit@kaubandus.ee

BALTIC E-COMMERCE AWARD

For the first time in the history, the Baltic e-commerce awards will be given out.

The jury evaluates all e-shops based on the following criteria

  • User experience in all platforms (mobile, desktop, tablet)
  • Overall design
  • Overall user experience, the ease of use
  • How easy it is to find information about delivery and return?
  • Customer service via phone/email/chat, the speed of response;
  • Presentation of products/services (quality of photos and illustrations)
  • Quality of copywriting
  • The ease and  speed of purchasing process (how much customer information is needed, etc)
  • Security of the site

The awards are given in the following categories:

AUTOMOTIVE
BUILDING MATERIALS AND TOOLS
HEALTH AND BEAUTY
GENERAL DEPARTMENT STORES
HOME AND GARDEN
HOME APPLIANCES, HIFI, VIDEO
GOODS FOR CHILDREN
FASHION; FOOTWEARAND ACCESSORIES
SPORTS, HOBBIES AND PET CARE
FOOD, DRINKS
 
  • BEST IN ESTONIA
  • BEST IN LATVIA
  • BEST IN LITHUANIA
  • BEST IN BALTICS

The jury will comment the best (and the worst) in live during the conference!

For companies who are interested in presenting their products and services at the conference, please contact the conference advertising sales manager Cätlin Puhkan (catlin.puhkan@aripaev.ee or phone +372 53 315 700)

ESINEJAD

Ants Nõmper

Managing partner, Ellex Raidla law office (Estonia)

Ants Nõmper

Managing partner, Ellex Raidla law office (Estonia)

15.02.2018
10:00 - 10:30

Toni Laaksonen

Vice President, Parcel Services of Posti Group Oyj (Finland)

Toni Laaksonen

Vice President, Parcel Services of Posti Group Oyj (Finland)

15.02.2018
10:45 - 11:15

Zennon Kapron

Director of Kapronasia (China)

Zennon Kapron

Director of Kapronasia (China)

15.02.2018
12:00 - 12:45

Kaidi Laev

Marketing Director, Põldma Kaubandus (Estonia)

Kaidi Laev

Marketing Director, Põldma Kaubandus (Estonia)

15.02.2018
14:00 - 14:20

Valtteri Kujala

Chief Of Technology, Vimma Company (Finland)

Valtteri Kujala

Chief Of Technology, Vimma Company (Finland)

15.02.2018
14:20 - 14:40

Dainius Liulys

CEO and Founder of Pigu Group (Lithuania)

Dainius Liulys

CEO and Founder of Pigu Group (Lithuania)

15.02.2018
14:40 - 15:00

Peter Hvidberg

Head of E-Commerce & Customer Service, Intersport (Denmark)

Peter Hvidberg

Head of E-Commerce & Customer Service, Intersport (Denmark)

15.02.2018
15:00 - 15:45

Laila Snidzane

Board Member, e-store 220.lv (Latvia)

Laila Snidzane

Board Member, e-store 220.lv (Latvia)

15.02.2018
12:45 - 13:00

Janis Zeps

Managing Director, PINS.co (Latvia)

Janis Zeps

Managing Director, PINS.co (Latvia)

15.02.2018
10:30 - 10:45

Lauri Teder

CEO, EveryPay AS

Lauri Teder

CEO, EveryPay AS

15.02.2018
12:45 - 13:00

Maxim Uvarov

Head of Product and Marketing for Business, Russia and Emerging Europe at eBay

Maxim Uvarov

Head of Product and Marketing for Business, Russia and Emerging Europe at eBay

15.02.2018
16:20 - 17:00

Sten Argos

Head of Parcels Business/Board Member at Omniva

Sten Argos

Head of Parcels Business/Board Member at Omniva

15.02.2018
16:15 - 16:20
17:00 - 18:00

Hando Sinisalu

Moderator

Hando Sinisalu

Moderator

15.02.2018
09:30 - 09:40

Art Lukas

Moderator

Art Lukas

Moderator

15.02.2018
09:30 - 09:40

Alar Kiilmaa

Ministry of Economic Affairs and Communications

Alar Kiilmaa

Ministry of Economic Affairs and Communications

15.02.2018
09:30 - 09:40
PROGRAMM

09:00 -09:30

09:00 -09:30

Registrations and morning coffee

09:30 -09:40

09:30 -09:40

Conference opening

Hando Sinisalu

Art Lukas

Alar Kiilmaa

09:40 -10:00

09:40 -10:00

Opening Speech Amazon UK

John Barlow

10:00 -10:30

10:00 -10:30

LEGAL CHALLENGES: How GDPR will change the business of e-commerce and what you should do about it?

Ants Nõmper

10:30 -10:45

10:30 -10:45

Discussion

Janis Zeps

10:45 -11:15

10:45 -11:15

LOGISTICS: Innovations in logistics

Toni Laaksonen

11:15 -11:30

11:15 -11:30

Discussion

11:30 -12:00

11:30 -12:00

Coffee Break

12:00 -12:45

12:00 -12:45

PAYMENTS: What we can learn from the payment innovations in China?

Zennon Kapron

12:45 -13:00

12:45 -13:00

Discussion

Laila Snidzane

Lauri Teder

13:00 -14:00

13:00 -14:00

Lunch

14:00 -14:20

14:00 -14:20

Case study: GROWTH BY MARKETING

Kaidi Laev

14:20 -14:40

14:20 -14:40

Case study: GROWTH BY TECHNOLOGY

Valtteri Kujala

14:40 -15:00

14:40 -15:00

Case study: GROWTH BY BUSINESS DEVELOPMENT

Dainius Liulys

15:00 -15:45

15:00 -15:45

Case study: GROWTH BY OMNICHANNEL DEVELOPMENT

Peter Hvidberg

15:45 -16:15

15:45 -16:15

Coffee Break

16:15 -16:20

16:15 -16:20

Introductory speech

Sten Argos

16:20 -17:00

16:20 -17:00

Omniva presents: KEYNOTE: How to become a successful seller on eBay and sell for export?

eBay Russia

Maxim Uvarov

17:00 -18:00

17:00 -18:00

Baltic E-commerce awards presentations and awards

Sten Argos

Signe Kõiv

Raul Saks

Andrey Sergeyev

Vaidas Matulaitis

18:00 -19:00

18:00 -19:00

Festive reception with snacks and prosecco

TOETAJAD
OSALEJAD

Osalejate nimekiri seisuga 14.02.2018

MÄRT AAB VAIMO

MAREK AADUSSOO ELISA EESTI

RIINA AAMISEPP POLARN O. PYRET

ANDRES AAVA ITELLA ESTONIA

ANDERS ABEL NET GROUP

BIRGITH ABEL AMBIENTIA ESTONIA

ANETE ADVELK MG BEAUTY

MARGO ALLIK NETS ESTONIA

AGE ANTSU CANDEO STONES

STEN ARGOS OMNIVA

MARGIT ARMUAND PARIM SÕBER

KAREN AUVÄÄRT BALTI LOGISTIKA

EDGAR AVETISYAN TATKRAFT

TOM BACKMAN BOOMERANG DISTRIBUTION

NIKOLAY BARBANOV TATKRAFT

EKATERINA BARBANOVA TATKRAFT

JOHN BARLOW AMAZON UK

IRENA BEMA PROKS

JANEK BIRNBAUM L`DOLCEVITA

JURGITA BIRNBAUM L`DOLCEVITA

MAARIT EERME ÄRIPÄEV

KRISTJAN ELJAND TARKVARA TEHNOLOOGIA ARENDUSKESKUS

JANA ELKEN ÄRIPÄEV

STEN ESNA OMNIVA

MARIA FLEMMICH UNIFAUN

JAKOV GRELJA CHARLOT

MAARIKA HAAVISTU COOP EESTI KESKÜHISTU

SILVER HAGE ASTRI INTERNET

HENRIK HALD CANDEO STONES

JONAS HEINONEN BOOMERANG DISTRIBUTION

ITANA-MARIA HERMANN LOO OMNIVA

HANNES HUNT HORTICOM

PETER HVIDBERG INTERSPORT

EDGARS ISAKS OMNIVA SIA

MARCUS JUKSAR RADEMAR

MAKO JURKATAMM TALLINK DUTY FREE

KERSTEN JÕGI EMOR

JAAN JÄRV ARKOGREN

KRISTEN KAASIK IRETAIL EESTI

RAUL KADARU OPTIMERA ESTONIA

ANDRE KAIBALD APOLLO HOLDING

LISAINFO