BlackBelt - Troubleshooting the Windows OS

Kestus: 32 academic hours

Veebikoolitus

Eestikeelne lühitutvustus: BlackBelt on koolitussari, kus õpite sügavuti, kuidas Windowsi kaitsta ja tõrkeid lahendada.Kui soovite teada, kuidas OS tegelikult töötab ning kuidas tõhusalt tõrkeotsingut teostada, siis ootame Teid Sami Laiho koolitusele. Koolitusel õpite otsima ka kõige raskemaid tõrkeid. Õpitut saate rakendada igas Windowsi keskkonnas alates Windows NT 4 kuni Windows 10ni – nii serveri kui kliendi poolel.

Suurimad vead, mida inimesed tõrkeotsingul teevad, on see, et nad usuvad, et tõrkeotsinguks tuleks kasutada administraatori kontot või et Windowsi protsessid võivad koodi käivitada - mõlemad on valed. Kui arvate, et teate Windows OS-ist kõike, siis uskuge, Sami suudab Teid üllatada. Tema koolitused on "sügavad sukeldumiskursused" Windowsi sügavikku, mis sobivad nii väiksemate kogemustega kui ka juba kogenud administraatoritele. 

Koolitus toimub inglise keeles!

The best way to become a great troubleshooter is to learn from the ground up. This course teaches you how the OS really works and how to troubleshoot it effectively.

This four-day course trains you how to become a better troubleshooter of any environment that runs on Windows. It is applicable to every OS from NT 4 to Windows 10 – both servers and clients. Let an excellent presenter and troubleshooter teach you the tricks that he has up his sleeves.

Sami’s BlackBelt Troubleshooting session has been selected as the Best Session in TechEd North America 2014, TechEd Europe 2014 and TechEd Australia 2013 so you can be sure to learn a lot in the most entertaining and effective way!

Target audience:

This training is suitable for all administrators who want to deepen their knowledge and troubleshooting skills in Windows. It is also suitable for people who think they know everything about the Windows OS. It is a deep dive course and surely in no way suitable for only the beginners but for seasoned administrators as well (I guarantee you will not be disappointed!). If you want to become a true BlackBelt troubleshooter, you should first take this course, which is more tools-oriented. Afterwards you can continue to take the BlackBelt – Advanced Troubleshooting the Windows OS - course that is more Content-oriented.

The results of the training the participant:

• Understands the troubleshooting methodology
• Understands the tools and procedures for troubleshooting Windows
• Understands the internal processes of the OS and how to troubleshoot them
• Understands how to troubleshoot security and network related issues
• Understands the basics of debugging and debuggers
• Basic experience with Windows Administration
• Basic understanding of Active Directory
• Basic understanding of networking infrastructure

Prerequisites to the course (recommended):

Length: 32 academic hours

The prerequisite for issuing the certificate is full participation in training.

The trainingtopics and description:

Troubleshooting methodology

• What are we against?
• How to isolate the error
• How to document the error

Tools and procedures for troubleshooting Windows

• Most important tools for troubleshooting
• Appropriate permissions

OS Internals

• Windows modes
• Processes and threads
• Services and programs

Registry Internals

• Registry structure
• How to manage the registry

Troubleshooting of the SLOW

• Slow start up/logon
• Slow operations
• Memory/Disk/CPU bottlenecks

Troubleshooting security related issues

• Security internals of Windows
• How to troubleshoot issues related to permissions
• How to troubleshoot issues related to domains

Troubleshooting network issues

• Best practises to troubleshooting network issues
• Monitoring network activity

Troubleshooting device drivers

• How Windows uses its Driver Store
• How to troubleshoot device drivers

Unbootable machine troubleshooting

• Safe modes and other advanced start up modes
• Windows PE/RE internals
• Tools for fixing an unbootable OS

Basics of debugging and debuggers

• How to debug a machine
• When to debug a machine with an actual debugger

BSOD internals

• How BSOD works and how to make one
• How to analyse memory dumps

The training price also includes:

teaching materials;
a trainer's consultation on the topics learned by e-mail after the training;
certificate. 

As an added value, we offer:
free parking;
hot drinks with cookies;
fresh fruits;
lunch on each training day.